PRUDENTIAL ROLLS OUT PULSE - AI POWERED ALL-IN-ONE MOBILE HEALTH APPLICATION
MAY 4, 2019 @ 3.01 PM
One mobile health application - PULSE by Prudential is all you need to check your symptoms, assess health, get an online consultation and keep tab on dengue zones and hotspots.
A partnership between Prudential, Babylon Healthcare Services Limited United Kingdom, DoctorOnCall and AIME - PULSE is first of its kind in Malaysia.
The application created by experienced doctors and scientists using deep-learning AI, offers real-time medical information and integrated health check 24/7 for general wellbeing.
It consists of a health assessment questionnaire, which is intended to access your overall health status in terms of lifestyle, mental health, current organ health and future disease risk and a “Digital Twin” which presents this information in an engaging and interactive way.
Available in dual languages - English as well as Bahasa Malaysia, it is aimed to educate you about the body as well as how to lead a healthy lifestyle - by identifying the areas of health to improve to be at par with people your age as well as get insights to your current health condition.
Know your symptoms
Experiencing pain within a long duration of time could be a source for distress, especially when you are eager to know if what you were facing could be solved with a simple home remedy or if you needed to consult a doctor.
The symptom checker powered by Babylon is a chat-based service that analyses your initial input and asks you a series of questions. Based on your interaction, it will guide you to the most appropriate form of healthcare service based on your medical symptoms while offering further information about possible causes where available.
Boosting 88% accuracy, Olly Finding, Vice President of Commercial APAC, Babylon Healthcare Services Limited pointed out that the symptom checker for an adult or a senior citizen with multiple illness is the same as Babylon uses a combination of unique AI technology.
“The AI services respond to the information entered, and the information provided is based on risk factors and statistics,” he added.
Once you have had your symptoms checked, you could then connect to a doctor online for a fee of RM1 to get an online consultation.
“The online consultation on PULSE powered by DoctorOnCall enable users to get an on-demand online consultation from Malaysia’s Board Registered Doctors, in addition to an e-prescription where they could have the medication delivered to them to their doorstep in half-a-day or within a day,” said Maran Virumandi, Co-Founder, DoctorOnCall.
For chronic diseases management, users are given a referral letter and directed to doctors from clinics or hospitals within the vicinity.
The service, he said, is highly sought after by those who are incapable of driving out or even those who have run out of prescriptive medication.
In Malaysia, dengue is a prevalent disease and continues to soar despite numerous initiatives by the government. A total of 42,000 dengue cases were recorded from December to April alone. This could be prevented by leveraging on AIME; using Machine Learning and Artificial Intelligence to help Malaysians identify high-risk dengue areas as well as predict outbreaks 30 days in advance.
Speaking at the media preview earlier, Gan Leong Hin, Chief Executive Officer, Prudential Assurance Malaysia Berhad felt optimistic that the uptake for the health application would be a quarter of the population.
“Malaysia is the first market that we are introducing PULSE to, before rolling it out to 10 Asian markets. As the leading health and protection provider, Prudential Malaysia uses technology as key to delivering the vision for all Malaysians to take control of their health.
“Smart phone usage in Malaysia is close to 98%. Malaysians spend 14 hours a day on their digital devices. 71 per cent of searches on health-related topics happen on a mobile phone and 23% of application downloads are related to health or fitness in some shape or form.
“That tells us that Malaysians are very tech savvy, they spend a lot of time of their phones, and they are using technology to manage their health and fitness. With this insights, Prudential’s focus is to deliver a combination of value-added services that Malaysians can engage with anytime, anywhere they want.
“We are seeing a rise in non-communicable diseases (NCD’s) and a rise in the cost of healthcare. PULSE is a testament of our commitment to listening, understanding, and delivering. Prudential’s purpose is to help customers invest in their life and meet their evolving needs in an increasingly digital and interconnected world,” he added.
PULSE by Prudential can be downloaded from Apple App store or Google Playstore.
Keytruda with chemotherapy to be the first line of treatment for patients with advanced lung cancer
The culture of colourism: The obsession with lighter skin tones driving opportunities in the skin lighteners market
Arson, animal cruelty and lack of remorse - traits of personality disorders to look out for in a person
Astrazeneca signs MoA with InvestKL to improve access to healthcare, explore digital transformation in the management of diseases