HEALTHCARE TODAY
  • IN THE SPOTLIGHT
  • DIGITAL HEALTH
  • PRODUCTS & SUPPLEMENTS
  • HEALTH A - Z
  • PARENTING
  • MEN'S HEALTH
  • WOMEN
  • AGEING
  • NUTRITION
  • FITNESS
  • COMPLIMENTARY MEDICINE
  • ABOUT US
  • IN THE SPOTLIGHT
  • DIGITAL HEALTH
  • PRODUCTS & SUPPLEMENTS
  • HEALTH A - Z
  • PARENTING
  • MEN'S HEALTH
  • WOMEN
  • AGEING
  • NUTRITION
  • FITNESS
  • COMPLIMENTARY MEDICINE
  • ABOUT US
Search

RAMSAY SIME DARBY HEALTH CARE LAUNCHES SPEAK UP FOR PATIENT SAFETY PROGRAMME

OCT 15, 2019 @ 10.51AM
Picture
Dato' Dr Jacob Thomas, Chairman of the Board & Group Medical Adviser, Ramsay Sime Darby Health Care join in the rest at the cake cutting ceremony to celebrate the launch of Speak Up for Patient Safety programme.
​Ramsay Sime Darby Health Care (RSDHC) has officially launched the Speak Up for Patient Safety (SUFPS) programme across its portfolio of healthcare assets in Malaysia to strengthen its reporting culture and help safeguard patients.
 
RSDHC is committed to addressing behaviours by doctors or staff that would undermine a culture of safety and quality. At this end, RSDHC is piloting the Vanderbilt Promoting Professional Accountability Programme across all its hospitals in Malaysia and Indonesia. The Vanderbilt programme is based on the proven philosophy that when a person is given feedback on their behaviour, in 70% of cases they will not repeat their behaviour in the next 12 months.
 
This programme empowers and encourages employees to speak up in the moment they see any colleagues, including senior colleagues who they believe is exhibiting behaviour that may put a patient at risk and promotes professional accountability which includes a confidential reporting avenue about unsafe behaviour without fear of reprisal.

This organisation-wide programme aims to overcome entrenched hierarchical behaviours that can contribute to unintended patient harm. It builds and embeds a culture of safety and quality by normalising collegiate two-way communication between staff to support each other and speak up any time there is a concern for patient safety.

World Patient Safety Day
Patient safety echoed by The World Health Organization (WHO) has declared September 17 as the first World Patient Safety Day as it deems it a global health priority.

According to WHO, globally, 134 million adverse events occur each year due to unsafe care in hospitals in low- and middle-income countries, contributing to 2.6 million deaths annually; 15% of hospital expenses can be attributed to treating patient safety failures in OECD (Organisation for Economic Co-operation and Development countries); 4 out of 10 patients are harmed in the primary and ambulatory settings; up to 80% of harm in these settings can be avoided.

WHO further adds that investments in reducing patient harm can lead to significant financial savings, better patient outcomes and data suggests that it can reduce the burden of harm by 15%.

The programme addresses, in a positive way, any behaviour which undermines a culture of safety through peer to peer conversations and equipping employees with assertiveness training. Elements of the scheme include graded assertiveness training for all staff and a feedback platform for staff to report both positive and negative experiences, all of which equip staff with the confidence to speak up for safety.

Using trained peer messengers, staff are made aware of concerns about their behaviour in a non-judgemental way. The training provides the staff to feel confident about raising concerns, about starting conversations with other employees and their supervisors if they have concerns about patient safety.
​
The training uses the PACE model which enables one to gradually escalate communication:
 
P – Probe
A – Alert
C - Challenge
E – Emergency
 
“Planning and development of the programme commenced late last year with a major focus on informing, educating and engaging key stakeholder groups and one of the biggest hospital-wide training undertaken by RSDHC”, said Erin Lloyd, Group Head of Nursing, Quality & Risk Management of Ramsay Sime Darby Health Care Group.

“Prior to the launch, employees and doctors have received training and information about the programme, in ensuring they understand how the system works and providing them tools to address issues that arise in day-to-day situations” added Erin.

This innovative and evidence-based programme is based on the highly successful and proven approach developed 25 years ago by Vanderbilt University (USA). It is the first time the Vanderbilt programme has been implemented by a private hospital in Malaysia. 

EXCLUSIVE
Picture
​Rough sleeping in Kuala Lumpur: When statistics takes precedence over reality

Picture
​The culture of colourism: The obsession with lighter skin tones driving opportunities in the skin lighteners market

Picture
​Can you be fired for having cancer?

Picture
​Malpractice surgery claim in Malaysia - Duty of care and four elements of negligence

HEALTH A - Z
Picture
​Possible link between metal toxicity and autism

Picture
​The bacterial threat as a result of antibiotic misuse

Picture
​Early warning signs of kidney cancer

Picture
​Foodborne illness not just limited to bacterial viruses and parasites but toxins too

Picture
​Pet licks can cause mild respiratory symptoms to endocarditis, warns specialist

Picture
​Cranberries, high doses of vitamin C causes kidney stones, says clinical journal

Picture
​The art of wheelchair to car transfer for caregivers

Picture
​Nephrologist says only 30 get into kidney donation programme from 21,000 in waiting list

Picture
​Oral sex: Infections associated with getting down under

Picture
​Are you in a physical - psychological abusive relationship? Key provisions for abuse victims

Picture
One psychiatrist per 100,000 population insufficient, says associate professor

Picture
​The devastating effects of domestic violence on pregnant women, fetus and children

Picture
Can you tell the difference between a mental health myth and fact?

Picture
The psychology behind public masturbation and indecent exposure

Picture
Arson, animal cruelty and lack of remorse - traits of personality disorders to look out for in a person

PARENTING
Picture
​Hemorrhagic disease of the newborn (HDN) as a result of Vitamin K deficiency

Picture
​Antibiotic use in paediatric patients

Picture
​Food allergies in children can be life threatening, says dietician

Picture
​Debunking myths and reinforcing facts on vaccination

Picture
​Is it ADHD or other developmental disorders that your child has?

Picture
Malaysia's butterfly children with skin as fragile as a butterfly wings

Picture
Is it bad to co-sleep with your baby?

FITNESS
Picture
​No quick fixes to getting that beach body

Picture
​MMC Gamuda's Dato Ir Wong Wai Ching speaks on teeing off and RMAF golf course

Picture
​Top model Ridwan Mustafa weighed 120kg once before

Picture
​IT admin head; Kahlil Abdul Hakim uses capoeira to stay in shape

Picture
​Sazali Samad still going strong at 51

NUTRITION
Picture
​Four steps to avoid weight gain during ramadhan

Picture
​Achieving a balanced diet for daily nutrition

Picture
​Eating breakfast increases brain chemical, reduces food cravings and overeating later in the day

Picture
​Maida based instant noodles could be hurting your health

AGEING
Picture
​Recent innovations in healthy ageing

Picture
​Dry mouth not part of ageing, says dentist

Picture
​Is it rheumatoid arthritis or osteoarthritis? What's the difference?

TOP STORIES
Picture
​Lifebuoy cultivates good handwashing habits among children

Picture
​Improving the standard of care for treating obesity

Picture
​Mindvalley incorporates the 'happiness factor' into new RM1.3mlm auditorium in Bangsar

Picture
​Financing options for metastatic breast cancer treatments

Picture
​Regional conference encourages breastfeeding habits beyond 6-months mark

Picture
​IDEAS urges government to provide access to micro-data to tackle poverty challenge

Picture
​University Malaya Medical Centre inks deal to make Uniportal VATS more affordable for lung cancer patients

Picture
​DPM Dr Wan Azizah launches Etiqa free cervical screening programme for women in B40 communities
Picture
​Six cardiologists participate in Malaysia - Germany study on two drug coated balloon catheters

Picture
​National Kidney Foundation launches Red Bean assistance programme to aid patients with anemia

Picture
​MCMC, telco operators collaborate to waive charges for Befrienders effective August 1

Picture
​Pantai Klang opens new haemodialysis centre

Picture
​Digital Health Malaysia takes health transformation to new heights with fourth telemedicine conference

Picture
​BMW, Safe n Sound, Childline Foundation introduce child car seat subsidy

Picture
​Doc2us - The first to launch digital signature enhanced e-prescription in Malaysia

Picture
​Abbott's Ensure Gold gives elderly parents strength for moments that matter

Leaflet on multiple sclerosis in hospitals end of June
Picture
​Early treatment for HIV halts brain damage, improves life expectancy

Picture
​Astrazeneca partners with Caring pharmacy to improve management of asthma

Picture
​Novo Nordisk embarks on changing obesity initiative

Picture
​Abetting suicide a crime, MP urge MCMC to investigate social media accounts of 16 year old

Picture
​Scientists develop prototype to detect and differentiate multiple vector-borne flaviviruses

Picture
​Unveiling the map to designing treatments for dengue and zika viruses

Picture
​Only 30% of Malaysians who suffer stroke survive with no or mild dissabilities

Picture
​University Malaya to create kidney transplantation research centre following myKidney launch

Picture
​Deputy Health Minister Dr Lee Boon Chye urge insurers to include hospice care in policy

Picture
​Sungai Buloh Hospital holds symposium on rehabilitation perspectives of spinal cord injury

Picture
​Parents, employers can now screen individuals for sexual offences on children

PRODUCTS & SUPPLEMENTS
Picture
​Novo Nordisk introduces Saxenda - MOH / FDA approved injection to battle obesity

Picture
​Marigold HL Low Fat Milk launches new kurma flavoured milk

Picture
​I-Sens launch dual blood glucose and ketone monitoring system

Picture
​Abbott introduces Acarizax to control respiratory allergy

Picture
​Jordan unveils eco-friendly green clean toothbrush

Picture
​​Roche launch Perjeta - Herceptin combination, a post surgery treatment for early breast cancer (eBC)

Picture
​Roche Malaysia launches Alecensa, a new oral monotherapy for lung cancer

Picture
​Shield your eyes from harmful blue light with Brand's Lutein Essence

Picture
​Keytruda with chemotherapy to be the first line of treatment for patients with advanced lung cancer

MEN'S HEALTH
Picture
​Seven problems you might experience with your penis

Picture
​Is a curved penis normal?

Picture
​Priapism: The pain of a prolonged erection

Picture
​Penile siliconoma: Complications of unregulated penile augmentation

Picture
​Vacuum constriction device and penile prosthesis in the treatment of erectile dysfunction

Picture
​Erectile dysfunction may be a sign of underlying health condition

Picture
​Evolving treatment for metastatic colorectal cancer

Picture
Have trouble peeing?

Picture
Does spicy food affect your prostate health?

Picture
​Cigarettes cause bladder cancer

WOMEN
Picture
​33% below 15 exposed to sexual intercourse, at higher risk of developing cervical cancer says oncologist

​Breast cancer survivor emphasizes on monthly self-examination, says no alternative therapy, magic pill for cure
Picture
​Carpal tunnel syndrome more common in women than men

Picture
​Magnesium deficiency causes sweet craving and stress eating

Picture
​No period, yet not pregnant? Here is a possible reason

Picture

IN THE SPOTLIGHT

HEALTH A - Z

MEN'S HEALTH

AGEING

NUTRITION

ABOUT US

PRODUCTS & SUPPLEMENTS

PARENTING

WOMEN

FITNESS

​COMPLIMENTARY MEDICINE

BM
​Copyright@ 2018 Healthcare Today. All rights reserved. The material in this site is intended to be of general information use and is not intended to constitute medical
advice, probable diagnosis or recommended treatments.                                                              
  • IN THE SPOTLIGHT
  • DIGITAL HEALTH
  • PRODUCTS & SUPPLEMENTS
  • HEALTH A - Z
  • PARENTING
  • MEN'S HEALTH
  • WOMEN
  • AGEING
  • NUTRITION
  • FITNESS
  • COMPLIMENTARY MEDICINE
  • ABOUT US